Question : How do you feel about reporting to a younger person (minority, woman, etc)?
TRAPS: It's a shame that some interviewers feel the need to ask this question, but many understand the reality that prejudices still exist among some job candidates, and it's better to try to flush them out beforehand.
The trap here is that in today's politically sensitized environment, even a well-intentioned answer can result in planting your foot neatly in your mouth. Avoid anything which smacks of a patronizing or an insensitive attitude, such as "I think they make terrific bosses" or "Hey, some of my best friends are…"
Of course, since almost anyone with an IQ above room temperature will at least try to steadfastly affirm the right answer here, your interviewer will be judging your sincerity most of all. "Do you really feel that way?" is what he or she will be wondering.
So you must make your answer believable and not just automatic. If the firm is wise enough to have promoted peopled on the basis of ability alone, they're likely quite proud of it, and prefer to hire others who will wholeheartedly share their strong sense of fair play.
BEST ANSWER: You greatly admire a company that hires and promotes on merit alone and you couldn't agree more with that philosophy. The age (gender, race, etc.) of the person you report to would certainly make no difference to you.
Whoever has that position has obviously earned it and knows their job well. Both the person and the position are fully deserving of respect. You believe that all people in a company, from the receptionist to the Chairman, work best when their abilities, efforts and feelings are respected and rewarded fairly, and that includes you. That's the best type of work environment you can hope to find.
Showing posts with label interview. Show all posts
Showing posts with label interview. Show all posts
Thursday, July 15, 2010
How to Answer common Toughest Interview Questions
Question : Would you lie for the company?
TRAPS: This another question that pits two values against one another, in this case loyalty against integrity.
BEST ANSWER: Try to avoid choosing between two values, giving a positive statement which covers all bases instead.
Example: "I would never do anything to hurt the company.."
If aggressively pressed to choose between two competing values, always choose personal integrity. It is the most prized of all values.
BEST ANSWER: Try to avoid choosing between two values, giving a positive statement which covers all bases instead.
Example: "I would never do anything to hurt the company.."
If aggressively pressed to choose between two competing values, always choose personal integrity. It is the most prized of all values.
Monday, July 12, 2010
"The Salary Question" - How much money do you want?
TRAPS: May also be phrases as, "What salary are you worth?"…or, "How much are you making now?" This is your most important negotiation. Handle it wrong and you can blow the job offer or go to work at far less than you might have gotten.
BEST ANSWER: For maximum salary negotiating power, remember these five guidelines:
1. Never bring up salary. Let the interviewer do it first. Good salespeople sell their products thoroughly before talking price. So should you. Make the interviewer want you first, and your bargaining position will be much stronger.
2. If your interviewer raises the salary question too early, before you've had a chance to create desire for your qualifications, postpone the question, saying something like, "Money is important to me, but is not my main concern. Opportunity and growth are far more important. What I'd rather do, if you don't mind, is explore if I'm right for the position, and then talk about money. Would that be okay?"
3. The #1 rule of any negotiation is: the side with more information wins. After you've done a thorough job of selling the interviewer and it's time to talk salary, the secret is to get the employer talking about what he's willing to pay before you reveal what you're willing to accept. So, when asked about salary, respond by asking, "I'm sure the company has already established a salary range for this position. Could you tell me what that is?" Or, "I want an income commensurate with my ability and qualifications. I trust you'll be fair with me. What does the position pay?" Or, more simply, "What does this position pay?"
4. Know beforehand what you'd accept. To know what's reasonable, research the job market and this position for any relevant salary information. Remember that most executives look for a 20-25%$ pay boost when they switch jobs. If you're grossly underpaid, you may want more.
5. Never lie about what you currently make, but feel free to include the estimated cost of all your fringes, which could well tack on 25-50% more to your present "cash-only" salary.
How many hours a week do you normally work?
TRAPS: You don't want to give a specific number. Make it to low, and you may not measure up. Too high, and you'll forever feel guilty about sneaking out the door at 5:15.
BEST ANSWER: If you are in fact a workaholic and you sense this company would like that: Say you are a confirmed workaholic, that you often work nights and weekends. Your family accepts this because it makes you fulfilled.
If you are not a workaholic: Say you have always worked hard and put in long hours. It goes with the territory. It one sense, it's hard to keep track of the hours because your work is a labor of love, you enjoy nothing more than solving problems. So you're almost
always thinking about your work, including times when you're home, while shaving in the morning, while commuting, etc.
BEST ANSWER: If you are in fact a workaholic and you sense this company would like that: Say you are a confirmed workaholic, that you often work nights and weekends. Your family accepts this because it makes you fulfilled.
If you are not a workaholic: Say you have always worked hard and put in long hours. It goes with the territory. It one sense, it's hard to keep track of the hours because your work is a labor of love, you enjoy nothing more than solving problems. So you're almost
always thinking about your work, including times when you're home, while shaving in the morning, while commuting, etc.
How to Answer The Toughest Interview Questions
How do you feel about working nights and weekends?
TRAPS: Blurt out "no way, Jose" and you can kiss the job offer goodbye. But what if you have a family and want to work a reasonably normal schedule? Is there a way to get both the job and the schedule you want?
BEST ANSWER: First, if you're a confirmed workaholic, this question is a softball lob. Whack it out of the park on the first swing by saying this kind of schedule is just your style. Add that your family understands it. Indeed, they're happy for you, as they know you get your greatest satisfaction from your work.
If however, you prefer a more balanced lifestyle, answer this question with another: "What's the norm for your best people here?"
If the hours still sound unrealistic for you, ask, "Do you have any top people who perform exceptionally for you, but who also have families and like to get home in time to see them at night?" Chances are this company does, and this associates you with this other "top-performers-who-leave-not-later-than-six" group.
Depending on the answer, be honest about how you would fit into the picture. If all those extra hours make you uncomfortable, say so, but phrase your response positively.
Example: "I love my work and do it exceptionally well. I think the results speak for themselves, especially in …(mention your two or three qualifications of greater interest to the employer. Remember, this is what he wants most, not a workaholic with weak credentials). Not only would I bring these qualities, but I've built my whole career on working not just hard, but smart. I think you'll find me one of the most productive people here.
I do have a family who likes to see me after work and on weekends. They add balance and richness to my life, which in turn helps me be happy and productive at work. If I could handle some of the extra work at home in the evenings or on weekends, that would be ideal. You'd be getting a person of exceptional productivity who meets your needs with strong credentials. And I'd be able to handle some of the heavy workload at home where I can be under the same roof as my family. Everybody would win."
TRAPS: Blurt out "no way, Jose" and you can kiss the job offer goodbye. But what if you have a family and want to work a reasonably normal schedule? Is there a way to get both the job and the schedule you want?
BEST ANSWER: First, if you're a confirmed workaholic, this question is a softball lob. Whack it out of the park on the first swing by saying this kind of schedule is just your style. Add that your family understands it. Indeed, they're happy for you, as they know you get your greatest satisfaction from your work.
If however, you prefer a more balanced lifestyle, answer this question with another: "What's the norm for your best people here?"
If the hours still sound unrealistic for you, ask, "Do you have any top people who perform exceptionally for you, but who also have families and like to get home in time to see them at night?" Chances are this company does, and this associates you with this other "top-performers-who-leave-not-later-than-six" group.
Depending on the answer, be honest about how you would fit into the picture. If all those extra hours make you uncomfortable, say so, but phrase your response positively.
Example: "I love my work and do it exceptionally well. I think the results speak for themselves, especially in …(mention your two or three qualifications of greater interest to the employer. Remember, this is what he wants most, not a workaholic with weak credentials). Not only would I bring these qualities, but I've built my whole career on working not just hard, but smart. I think you'll find me one of the most productive people here.
I do have a family who likes to see me after work and on weekends. They add balance and richness to my life, which in turn helps me be happy and productive at work. If I could handle some of the extra work at home in the evenings or on weekends, that would be ideal. You'd be getting a person of exceptional productivity who meets your needs with strong credentials. And I'd be able to handle some of the heavy workload at home where I can be under the same roof as my family. Everybody would win."
How to Answer The Toughest Interview Questions
Would you lie for the company?
TRAPS: This another question that pits two values against one another, in this case loyalty against integrity.
BEST ANSWER: Try to avoid choosing between two values, giving a positive statement which covers all bases instead.
Example: "I would never do anything to hurt the company.."
If aggressively pressed to choose between two competing values, always choose personal integrity. It is the most prized of all values.
TRAPS: This another question that pits two values against one another, in this case loyalty against integrity.
BEST ANSWER: Try to avoid choosing between two values, giving a positive statement which covers all bases instead.
Example: "I would never do anything to hurt the company.."
If aggressively pressed to choose between two competing values, always choose personal integrity. It is the most prized of all values.
How to Answer The Toughest Interview Questions
What do you for when you hire people?
TRAPS: Being unprepared for the question.BEST ANSWER: Speak your own thoughts here, but for the best answer weave them around the three most important qualifications for any position.
1. Can the person do the work (qualifications)?
2. Will the person do the work (motivation)?
3. Will the person fit in ("our kind of team player")?
Tuesday, July 06, 2010
How to Answer common Toughest Interview Questions
Question 28 What was the toughest decision you ever had to make?
TRAPS: Giving an unprepared or irrelevant answer.
BEST ANSWER: Be prepared with a good example, explaining why the decision was difficult…the process you followed in reaching it…the courageous or effective way you carried it out…and the beneficial results.
BEST ANSWER: You have never allowed yourself to grow bored with a job and you can't understand it when others let themselves fall into that rut.
Example: "Perhaps I've been fortunate, but that I've never found myself bored with any job I have ever held. I've always enjoyed hard work. As with actors who feel there are no small parts, I also believe that in every company or department there are exciting challenges and intriguing problems crying out for energetic and enthusiastic solutions. If you're bored, it's probably because you're not challenging yourself to tackle those problems right under your nose."
TRAPS: If you've had a problem, you can't lie. You could easily be found out. Yet admitting an attendance problem could raise many flags.
BEST ANSWER: If you have had no problem, emphasize your excellent and consistent attendance record throughout your career. Also describe how important you believe such consistent attendance is for a key executive…why it's up to you to set an example of dedication…and why there's just no substitute for being there with your people to keep the operation running smoothly, answer questions and handle problems and crises as they arise.
If you do have a past attendance problem, you want to minimize it, making it clear that it was an exceptional circumstance and that it's cause has been corrected.
To do this, give the same answer as above but preface it with something like, "Other that being out last year (or whenever) because of (your reason, which is now in the past), I have never had a problem and have enjoyed an excellent attendance record throughout my career. Furthermore, I believe, consistent attendance is important because…" (Pick up the rest of the answer as outlined above.).
*** The restrained dawn strains behind the crowd.***
BEST ANSWER: Be prepared with a good example, explaining why the decision was difficult…the process you followed in reaching it…the courageous or effective way you carried it out…and the beneficial results.
Question 29 Tell me about the most boring job you've ever had.
TRAPS: You give a very memorable description of a very boring job. Result? You become associated with this boring job in the interviewer's mind.BEST ANSWER: You have never allowed yourself to grow bored with a job and you can't understand it when others let themselves fall into that rut.
Example: "Perhaps I've been fortunate, but that I've never found myself bored with any job I have ever held. I've always enjoyed hard work. As with actors who feel there are no small parts, I also believe that in every company or department there are exciting challenges and intriguing problems crying out for energetic and enthusiastic solutions. If you're bored, it's probably because you're not challenging yourself to tackle those problems right under your nose."
Question 30 Have you been absent from work more than a few days in any previous position?
TRAPS: If you've had a problem, you can't lie. You could easily be found out. Yet admitting an attendance problem could raise many flags.
BEST ANSWER: If you have had no problem, emphasize your excellent and consistent attendance record throughout your career. Also describe how important you believe such consistent attendance is for a key executive…why it's up to you to set an example of dedication…and why there's just no substitute for being there with your people to keep the operation running smoothly, answer questions and handle problems and crises as they arise.
If you do have a past attendance problem, you want to minimize it, making it clear that it was an exceptional circumstance and that it's cause has been corrected.
To do this, give the same answer as above but preface it with something like, "Other that being out last year (or whenever) because of (your reason, which is now in the past), I have never had a problem and have enjoyed an excellent attendance record throughout my career. Furthermore, I believe, consistent attendance is important because…" (Pick up the rest of the answer as outlined above.).
*** The restrained dawn strains behind the crowd.***
How to Answer common Toughest Interview Questions
Question 26 Why aren't you earning more money at this stage of your career?
TRAPS: You don't want to give the impression that money is not important to you, yet you want to explain why your salary may be a little below industry standards.
BEST ANSWER: You like to make money, but other factors are even more important.
Example: "Making money is very important to me, and one reason I'm here is because I'm looking to make more. Throughout my career, what's been even more important to me is doing work I really like to do at the kind of company I like and respect. (Then be prepared to be specific about what your ideal position and company would be like, matching them as closely as possible to the opportunity at hand.
TRAPS: The two traps here are unpreparedness and irrelevance. If you grope for an answer, it seems you've never been inspired. If you ramble about your high school basketball coach, you've wasted an opportunity to present qualities of great value to the company.
BEST ANSWER: Have a few heroes in mind, from your mental "Board of Directors" - Leaders in your industry, from history or anyone else who has been your mentor.
Be prepared to give examples of how their words, actions or teachings have helped inspire your achievements. As always, prepare an answer which highlights qualities that would be highly valuable in the position you are seeking
BEST ANSWER: You like to make money, but other factors are even more important.
Example: "Making money is very important to me, and one reason I'm here is because I'm looking to make more. Throughout my career, what's been even more important to me is doing work I really like to do at the kind of company I like and respect. (Then be prepared to be specific about what your ideal position and company would be like, matching them as closely as possible to the opportunity at hand.
Question 27 Who has inspired you in your life and why?
TRAPS: The two traps here are unpreparedness and irrelevance. If you grope for an answer, it seems you've never been inspired. If you ramble about your high school basketball coach, you've wasted an opportunity to present qualities of great value to the company.
BEST ANSWER: Have a few heroes in mind, from your mental "Board of Directors" - Leaders in your industry, from history or anyone else who has been your mentor.
Be prepared to give examples of how their words, actions or teachings have helped inspire your achievements. As always, prepare an answer which highlights qualities that would be highly valuable in the position you are seeking
How to Answer common Toughest Interview Questions
Question 24 Can you work under pressure?
TRAPS: An easy question, but you want to make your answer believable.
BEST ANSWER: Absolutely…(then prove it with a vivid example or two of a goal or project accomplished under severe pressure.)
BEST ANSWER: Give an answer that's suited to both your personality and the management style of the firm. Here, the homework you've done about the company and its style can help in your choice of words.
Examples: If you are a reserved person and/or the corporate culture is coolly professional:
"I'm an even-tempered and positive person by nature, and I believe this helps me a great deal in keeping my department running smoothly, harmoniously and with a genuine esprit de corps. I believe in communicating clearly what's expected, getting people's commitment to those goals, and then following up continuously to check progress."
"If anyone or anything is going off track, I want to know about it early. If, after that kind of open communication and follow up, someone isn't getting the job done, I'll want to know why. If there's no good reason, then I'll get impatient and angry…and take appropriate steps from there. But if you hire good people, motivate them to strive for excellence and then follow up constantly, it almost never gets to that state."
If you are feisty by nature and/or the position calls for a tough straw boss.
"You know what makes me angry? People who (the fill in the blanks with the most objectionable traits for this type of position)…people who don't pull their own weight, who are negative, people who lie…etc."
BEST ANSWER: Absolutely…(then prove it with a vivid example or two of a goal or project accomplished under severe pressure.)
Question 25 What makes you angry?
TRAPS: You don't want to come across either as a hothead or a wimp.BEST ANSWER: Give an answer that's suited to both your personality and the management style of the firm. Here, the homework you've done about the company and its style can help in your choice of words.
Examples: If you are a reserved person and/or the corporate culture is coolly professional:
"I'm an even-tempered and positive person by nature, and I believe this helps me a great deal in keeping my department running smoothly, harmoniously and with a genuine esprit de corps. I believe in communicating clearly what's expected, getting people's commitment to those goals, and then following up continuously to check progress."
"If anyone or anything is going off track, I want to know about it early. If, after that kind of open communication and follow up, someone isn't getting the job done, I'll want to know why. If there's no good reason, then I'll get impatient and angry…and take appropriate steps from there. But if you hire good people, motivate them to strive for excellence and then follow up constantly, it almost never gets to that state."
If you are feisty by nature and/or the position calls for a tough straw boss.
"You know what makes me angry? People who (the fill in the blanks with the most objectionable traits for this type of position)…people who don't pull their own weight, who are negative, people who lie…etc."
How to Answer common Toughest Interview Questions
Question 23 Could you have done better in your last job?
TRAPS: This is no time for true confessions of major or even minor problems.
BEST ANSWER: Again never be negative.
Example: "I suppose with the benefit of hindsight you can always find things to do better, of course, but off the top of my head, I can't think of anything of major consequence."
(If more explanation seems necessary)
Describer a situation that didn't suffer because of you but from external conditions beyond your control.
For example, describe the disappointment you felt with a test campaign, new product launch, merger, etc., which looked promising at first, but led to underwhelming results. "I wish we could have known at the start what we later found out (about the economy turning, the marketplace changing, etc.), but since we couldn't, we just had to go for it. And we did learn from it…"
BEST ANSWER: Again never be negative.
Example: "I suppose with the benefit of hindsight you can always find things to do better, of course, but off the top of my head, I can't think of anything of major consequence."
(If more explanation seems necessary)
Describer a situation that didn't suffer because of you but from external conditions beyond your control.
For example, describe the disappointment you felt with a test campaign, new product launch, merger, etc., which looked promising at first, but led to underwhelming results. "I wish we could have known at the start what we later found out (about the economy turning, the marketplace changing, etc.), but since we couldn't, we just had to go for it. And we did learn from it…"
How to Answer common Toughest Interview Questions
Question 22 Looking back, what would you do differently in your life?
TRAPS: This question is usually asked to uncover any life-influencing mistakes, regrets, disappointments or problems that may continue to affect your personality and performance.
You do not want to give the interviewer anything negative to remember you by, such as some great personal or career disappointment, even long ago, that you wish could have been avoided.
Nor do you wish to give any answer which may hint that your whole heart and soul will not be in your work.
BEST ANSWER: Indicate that you are a happy, fulfilled, optimistic person and that, in general, you wouldn't change a thing. Example: "It's been a good life, rich in learning and experience, and the best it yet to come. Every experience in life is a lesson it its own way. I wouldn't change a thing."
You do not want to give the interviewer anything negative to remember you by, such as some great personal or career disappointment, even long ago, that you wish could have been avoided.
Nor do you wish to give any answer which may hint that your whole heart and soul will not be in your work.
BEST ANSWER: Indicate that you are a happy, fulfilled, optimistic person and that, in general, you wouldn't change a thing. Example: "It's been a good life, rich in learning and experience, and the best it yet to come. Every experience in life is a lesson it its own way. I wouldn't change a thing."
How to Answer common Toughest Interview Questions
Question 21 Would you lie for the company?
TRAPS: This another question that pits two values against one another, in this case loyalty against integrity.
BEST ANSWER: Try to avoid choosing between two values, giving a positive statement which covers all bases instead.
Example: "I would never do anything to hurt the company.."
If aggressively pressed to choose between two competing values, always choose personal integrity. It is the most prized of all values.
BEST ANSWER: Try to avoid choosing between two values, giving a positive statement which covers all bases instead.
Example: "I would never do anything to hurt the company.."
If aggressively pressed to choose between two competing values, always choose personal integrity. It is the most prized of all values.
How to Answer common Toughest Interview Questions
Question 20 On confidential matters…
TRAPS: When an interviewer presses you to reveal confidential information about a present or former employer, you may feel it's a no-win situation. If you cooperate, you could be judged untrustworthy. If you don't, you may irritate the interviewer and seem obstinate, uncooperative or overly suspicious.
BEST ANSWER: Your interviewer may press you for this information for two reasons.
First, many companies use interviews to research the competition. It's a perfect set-up. Here in their own lair, is an insider from the enemy camp who can reveal prized information on the competition's plans, research, financial condition, etc.
Second, the company may be testing your integrity to see if you can be cajoled or bullied into revealing confidential data. What to do? The answer here is easy. Never reveal anything truly confidential about a present or former employer. By all means, explain your reticence diplomatically. For example, "I certainly want to be as open as I can about that. But I also wish to respect the rights of those who have trusted me with their most sensitive information, just as you would hope to be able to trust any of your key people when talking with a competitor…"
And certainly you can allude to your finest achievements in specific ways that don't reveal the combination to the company safe.
But be guided by the golden rule. If you were the owner of your present company, would you feel it ethically wrong for the information to be given to your competitors? If so, steadfastly refuse to reveal it.
Remember that this question pits your desire to be cooperative against your integrity. Faced with any such choice, always choose integrity. It is a far more valuable commodity than whatever information the company may pry from you. Moreover, once you surrender the information, your stock goes down. They will surely lose respect for you.
One President we know always presses candidates unmercifully for confidential information. If he doesn't get it, he grows visibly annoyed, relentlessly inquisitive, It's all an act. He couldn't care less about the information. This is his way of testing the candidate's moral fiber. Only those who hold fast are hired
BEST ANSWER: Your interviewer may press you for this information for two reasons.
First, many companies use interviews to research the competition. It's a perfect set-up. Here in their own lair, is an insider from the enemy camp who can reveal prized information on the competition's plans, research, financial condition, etc.
Second, the company may be testing your integrity to see if you can be cajoled or bullied into revealing confidential data. What to do? The answer here is easy. Never reveal anything truly confidential about a present or former employer. By all means, explain your reticence diplomatically. For example, "I certainly want to be as open as I can about that. But I also wish to respect the rights of those who have trusted me with their most sensitive information, just as you would hope to be able to trust any of your key people when talking with a competitor…"
And certainly you can allude to your finest achievements in specific ways that don't reveal the combination to the company safe.
But be guided by the golden rule. If you were the owner of your present company, would you feel it ethically wrong for the information to be given to your competitors? If so, steadfastly refuse to reveal it.
Remember that this question pits your desire to be cooperative against your integrity. Faced with any such choice, always choose integrity. It is a far more valuable commodity than whatever information the company may pry from you. Moreover, once you surrender the information, your stock goes down. They will surely lose respect for you.
One President we know always presses candidates unmercifully for confidential information. If he doesn't get it, he grows visibly annoyed, relentlessly inquisitive, It's all an act. He couldn't care less about the information. This is his way of testing the candidate's moral fiber. Only those who hold fast are hired
How to Answer common Toughest Interview Questions
Question 19 How do you feel about reporting to a younger person (minority, woman, etc)?
TRAPS: It's a shame that some interviewers feel the need to ask this question, but many understand the reality that prejudices still exist among some job candidates, and it's better to try to flush them out beforehand.
The trap here is that in today's politically sensitized environment, even a well-intentioned answer can result in planting your foot neatly in your mouth. Avoid anything which smacks of a patronizing or an insensitive attitude, such as "I think they make terrific bosses" or "Hey, some of my best friends are…"
Of course, since almost anyone with an IQ above room temperature will at least try to steadfastly affirm the right answer here, your interviewer will be judging your sincerity most of all. "Do you really feel that way?" is what he or she will be wondering.
So you must make your answer believable and not just automatic. If the firm is wise enough to have promoted peopled on the basis of ability alone, they're likely quite proud of it, and prefer to hire others who will wholeheartedly share their strong sense of fair play.
BEST ANSWER: You greatly admire a company that hires and promotes on merit alone and you couldn't agree more with that philosophy. The age (gender, race, etc.) of the person you report to would certainly make no difference to you.
Whoever has that position has obviously earned it and knows their job well. Both the person and the position are fully deserving of respect. You believe that all people in a company, from the receptionist to the Chairman, work best when their abilities, efforts and feelings are respected and rewarded fairly, and that includes you. That's the best type of work environment you can hope to find.
The trap here is that in today's politically sensitized environment, even a well-intentioned answer can result in planting your foot neatly in your mouth. Avoid anything which smacks of a patronizing or an insensitive attitude, such as "I think they make terrific bosses" or "Hey, some of my best friends are…"
Of course, since almost anyone with an IQ above room temperature will at least try to steadfastly affirm the right answer here, your interviewer will be judging your sincerity most of all. "Do you really feel that way?" is what he or she will be wondering.
So you must make your answer believable and not just automatic. If the firm is wise enough to have promoted peopled on the basis of ability alone, they're likely quite proud of it, and prefer to hire others who will wholeheartedly share their strong sense of fair play.
BEST ANSWER: You greatly admire a company that hires and promotes on merit alone and you couldn't agree more with that philosophy. The age (gender, race, etc.) of the person you report to would certainly make no difference to you.
Whoever has that position has obviously earned it and knows their job well. Both the person and the position are fully deserving of respect. You believe that all people in a company, from the receptionist to the Chairman, work best when their abilities, efforts and feelings are respected and rewarded fairly, and that includes you. That's the best type of work environment you can hope to find.
How to Answer common Toughest Interview Questions
Question 18 The "Fatal Flaw" question
TRAPS: If an interviewer has read your resume carefully, he may try to zero in on a "fatal flaw" of your candidacy, perhaps that you don't have a college degree…you've been out of the job market for some time…you never earned your CPA, etc.
A fatal flaw question can be deadly, but usually only if you respond by being overly defensive.
BEST ANSWERS: As every master salesperson knows, you will encounter objections (whether stated or merely thought) in every sale. They're part and parcel of the buyer's anxiety. The key is not to exacerbate the buyer's anxiety but diminish it.
Here's how…
Whenever you come up against a fatal flaw question:
1. Be completely honest, open and straightforward about admitting the shortcoming. (Showing you have nothing to hide diminishes the buyer's anxiety.)
2. Do not apologize or try to explain it away. You know that this supposed flaw is nothing to be concerned about, and this is the attitude you want your interviewer to adopt as well.
3. Add that as desirable as such a qualification might be, its lack has made you work all the harder throughout your career and has not prevented you from compiling an outstanding tack record of achievements. You might even give examples of how, through a relentless commitment to excellence, you have consistently outperformed those who do have this qualification. Of course, the ultimate way to handle "fatal flaw" questions is to prevent them from arising in the first place. You will do that by following the master strategy described in Question 1, i.e., uncovering the employers needs and them matching your qualifications to those needs.
Once you've gotten the employer to start talking about his most urgently-felt wants and goals for the position, and then help him see in step-by-step fashion how perfectly your background and achievements match up with those needs, you're going to have one very enthusiastic interviewer on your hands, one who is no longer looking for "fatal flaws".
A fatal flaw question can be deadly, but usually only if you respond by being overly defensive.
BEST ANSWERS: As every master salesperson knows, you will encounter objections (whether stated or merely thought) in every sale. They're part and parcel of the buyer's anxiety. The key is not to exacerbate the buyer's anxiety but diminish it.
Here's how…
Whenever you come up against a fatal flaw question:
1. Be completely honest, open and straightforward about admitting the shortcoming. (Showing you have nothing to hide diminishes the buyer's anxiety.)
2. Do not apologize or try to explain it away. You know that this supposed flaw is nothing to be concerned about, and this is the attitude you want your interviewer to adopt as well.
3. Add that as desirable as such a qualification might be, its lack has made you work all the harder throughout your career and has not prevented you from compiling an outstanding tack record of achievements. You might even give examples of how, through a relentless commitment to excellence, you have consistently outperformed those who do have this qualification. Of course, the ultimate way to handle "fatal flaw" questions is to prevent them from arising in the first place. You will do that by following the master strategy described in Question 1, i.e., uncovering the employers needs and them matching your qualifications to those needs.
Once you've gotten the employer to start talking about his most urgently-felt wants and goals for the position, and then help him see in step-by-step fashion how perfectly your background and achievements match up with those needs, you're going to have one very enthusiastic interviewer on your hands, one who is no longer looking for "fatal flaws".
How to Answer common Toughest Interview Questions
Question 17 What are your outside interests?
TRAPS: You want to be a well-rounded, not a drone. But your potential employer would be even more turned off if he suspects that your heavy extracurricular load will interfere with your commitment to your work duties.
BEST ANSWERS: Try to gauge how this company's culture would look upon your favorite outside activities and be guided accordingly.
You can also use this question to shatter any stereotypes that could limit your chances. If you're over 50, for example, describe your activities that demonstrate physical stamina. If you're young, mention an activity that connotes wisdom and institutional trust, such as serving on the board of a popular charity.
But above all, remember that your employer is hiring your for what you can do for him, not your family, yourself or outside organizations, no matter how admirable those activities may be.
BEST ANSWERS: Try to gauge how this company's culture would look upon your favorite outside activities and be guided accordingly.
You can also use this question to shatter any stereotypes that could limit your chances. If you're over 50, for example, describe your activities that demonstrate physical stamina. If you're young, mention an activity that connotes wisdom and institutional trust, such as serving on the board of a popular charity.
But above all, remember that your employer is hiring your for what you can do for him, not your family, yourself or outside organizations, no matter how admirable those activities may be.
How to Answer common Toughest Interview Questions
Question 16 Tell me about a situation when your work was criticized.
TRAPS: This is a tough question because it's a more clever and subtle way to get you to admit to a weakness. You can't dodge it by pretending you've never been criticized. Everybody has been. Yet it can be quite damaging to start admitting potential faults and failures that you'd just as soon leave buried.
This question is also intended to probe how well you accept criticism and direction.
BEST ANSWERS: Begin by emphasizing the extremely positive feedback you've gotten throughout your career and (if it's true) that your performance reviews have been uniformly excellent.
Of course, no one is perfect and you always welcome suggestions on how to improve your performance. Then, give an example of a not-too-damaging learning experience from early in your career and relate the ways this lesson has since helped you. This demonstrates that you learned from the experience and the lesson is now one of the strongest breastplates in your suit of armor.
If you are pressed for a criticism from a recent position, choose something fairly trivial that in no way is essential to your successful performance. Add that you've learned from this, too, and over the past several years/months, it's no longer an area of concern because you now make it a regular practice to…etc.
Another way to answer this question would be to describe your intention to broaden your master of an area of growing importance in your field. For example, this might be a computer program you've been meaning to sit down and learn… a new management technique you've read about…or perhaps attending a seminar on some cutting-edge branch of your profession. Again, the key is to focus on something not essential to your brilliant performance but which adds yet another dimension to your already impressive knowledge base
This question is also intended to probe how well you accept criticism and direction.
BEST ANSWERS: Begin by emphasizing the extremely positive feedback you've gotten throughout your career and (if it's true) that your performance reviews have been uniformly excellent.
Of course, no one is perfect and you always welcome suggestions on how to improve your performance. Then, give an example of a not-too-damaging learning experience from early in your career and relate the ways this lesson has since helped you. This demonstrates that you learned from the experience and the lesson is now one of the strongest breastplates in your suit of armor.
If you are pressed for a criticism from a recent position, choose something fairly trivial that in no way is essential to your successful performance. Add that you've learned from this, too, and over the past several years/months, it's no longer an area of concern because you now make it a regular practice to…etc.
Another way to answer this question would be to describe your intention to broaden your master of an area of growing importance in your field. For example, this might be a computer program you've been meaning to sit down and learn… a new management technique you've read about…or perhaps attending a seminar on some cutting-edge branch of your profession. Again, the key is to focus on something not essential to your brilliant performance but which adds yet another dimension to your already impressive knowledge base
How to Answer common Toughest Interview Questions
Question 15 What good books have you read lately?
TRAPS: As in all matters of your interview, never fake familiarity you don't have. Yet you don't want to seem like a dullard who hasn't read a book since Tom Sawyer.
BEST ANSWER: Unless you're up for a position in academia or as book critic for The New York Times, you're not expected to be a literary lion. But it wouldn't hurt to have read a handful of the most recent and influential books in your profession and on management.
Consider it part of the work of your job search to read up on a few of these leading books. But make sure they are quality books that reflect favorably upon you, nothing that could even remotely be considered superficial. Finally, add a recently published bestselling work of fiction by a world-class author and you'll pass this question with flying colors.
BEST ANSWER: Unless you're up for a position in academia or as book critic for The New York Times, you're not expected to be a literary lion. But it wouldn't hurt to have read a handful of the most recent and influential books in your profession and on management.
Consider it part of the work of your job search to read up on a few of these leading books. But make sure they are quality books that reflect favorably upon you, nothing that could even remotely be considered superficial. Finally, add a recently published bestselling work of fiction by a world-class author and you'll pass this question with flying colors.
How to Answer common Toughest Interview Questions
Question 14 Tell me honestly about the strong points and weak points of your boss (company, management team, etc.)
TRAPS: Skillfull interviewers sometimes make it almost irresistible to open up and air a little dirty laundry from your previous position. DON'T
BEST ANSWER: Remember the rule: Never be negative. Stress only the good points, no matter how charmingly you're invited to be critical.
Your interviewer doesn't care a whit about your previous boss. He wants to find out how loyal and positive you are, and whether you'll criticize him behind his back if pressed to do so by someone in this own company. This question is your opportunity to demonstrate your loyalty to those you work with.
BEST ANSWER: Remember the rule: Never be negative. Stress only the good points, no matter how charmingly you're invited to be critical.
Your interviewer doesn't care a whit about your previous boss. He wants to find out how loyal and positive you are, and whether you'll criticize him behind his back if pressed to do so by someone in this own company. This question is your opportunity to demonstrate your loyalty to those you work with.
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